The future of the open internet — and our way of life — is in your hands
There are a lot of scary things happening these days, but here’s what keeps me up late at night. A handful of corporations are turning our open internet into this:
These corporations want to lock down the internet and give us access to nothing more than a few walled gardens. They want to burn down the Library of Alexandria and replace it with a magazine rack.
Why? Because they’ll make more money that way.
This may sound like a conspiracy theory, but this process is moving forward at an alarming rate.
History is repeating itself.
So far, the story of the internet has followed the same tragic narrative that’s befallen other information technologies over the past 160 years:
- the telegram
- the telephone
- cinema
- radio
- television
Each of these had roughly the same story arc:
- Inventors discovered the technology.
- Hobbyists pioneered the applications of that technology, and popularized it.
- Corporations took notice. They commercialized the technology, refined it, and scaled it.
- Once the corporations were powerful enough, they tricked the government into helping them lock the technology down. They installed themselves as “natural monopolies.”
- After a long period of stagnation, a new technology emerged to disrupt the old one. Sometimes this would dislodging the old monopoly. But sometimes it would only further solidify them.
This loop has repeated itself so many times that Tim Wu — the Harvard law professor who coined the term “Net Neutrality” — has a name for it: The Cycle.
“History shows a typical progression of information technologies, from somebody’s hobby to somebody’s industry; from jury-rigged contraption to slick production marvel; from a freely accessible channel to one strictly controlled by a single corporation or cartel — from open to closed system.” — Tim Wu
And right now, we’re in step 4 the open internet’s narrative. We’re surrounded by monopolies.
The problem is that we’ve been in step 4 for decades now. And there’s no step 5 in sight. The creative destruction that the Economist Joseph Schumpeter first observed in the early 1900s has yet to materialize.
The internet, it seems, is special. It’s the ultimate information technology — capable of supplanting the telegram, telephone, radio, cinema, television, and much more — and there’s no clear way to disrupt it.
But the war for the commanding heights of the internet is far from over. There are many players on this global chess board. Governments. Telecom monopolies. Internet giants like Google and Facebook. NGOs. Startups. Hackers. And — most importantly — you.
The war for the open internet is the defining issue of our time. It’s a scramble for control of the very fabric of human communication. And human communication is all that separates us from the utopia that thousands of generations of our ancestors slowly marched us toward — or the Orwellian, Huxleyan, Kafkaesque dystopia that a locked-down internet would make possible.
By the end of this article, you’ll understand what’s happening, the market forces that are driving this, and how you can help stop it. We’ll talk about the brazen monopolies who maneuver to lock down the internet, the scrappy idealists who fight to keep it open, and the vast majority of people who are completely oblivious to this battle for the future.
In Part 1, we’ll explore what the open internet is and delve into the history of the technological revolutions that preceded it.
In Part 2, we’ll talk about the atoms. The physical infrastructure of the internet. The internet backbone. Communication satellites. The “last mile” of copper and fiber optic cables that provide broadband internet.
In Part 3, we’ll talk about bits. The open, distributed nature of the internet and how it’s being cordoned off into walled gardens by some of the largest multinational corporations in the world.
In Part 4, we’ll explore the implications of all this for consumers and for startups. You’ll see how you can help save the open internet. I’ll share some practical steps you can take as a citizen of the internet to do your part and keep it open.
This is a long read. So grab a hot beverage and get ready to download a massive corpus of technology history into your brain.
Part 1: What is the open internet?
“Number 31” by Jackson Pollock. 1950. Household paints on canvas.
There’s only one word to describe the open internet: chaos.
The open internet is a cacophony of 3 billion voices screaming over one another. It’s a dusty, sprawling bazaar. And it’s messy. But it has produced some of the greatest art and industry of our time.
The open internet is a Miltonian marketplace of ideas, guided by a Smithian invisible hand of free-market capitalism.
The open internet is distributed. It’s owned in part by everyone and in whole by no one. It exists largely outside of the boundaries of governments. And it’s this way by design.
This reflects the wisdom of Vint Cerf, Bob Khan, J. C. R. Licklider, and all the wizards who stayed up late and pioneered the internet. They had seen the anti-capitalist, corporatists fate that befell the telegram, the telephone, the radio, and the TV. They wanted no part of that for their invention.
The open internet is a New Mexico Quilter’s Association. It’s a Jeremy Renner fan club. It’s a North Carolina poetry slam. It’s a Washington D.C. hackerspace. It’s a municipal website for Truckee, California. It’s a Babylon 5 fan fiction website.
The open internet is a general purpose tool where anyone can publish content, and anyone can then consume that content. It is a Cambrian Explosion of ideas and of execution.
Can these websites survive in a top-down, command-and-control closed internet? Will they pay for “shelf space” on a cable TV-like list of packages? Will they pay for a slice of attention in crowded walled gardens?
We’re all trapped in The Cycle
Here’s a brief history of the information technologies that came before the internet, and how quickly corporations and governments consolidated them.
Originally anyone could string up some cable, then start tapping out Morse Code messages to their friends. The telegram was a fun tool that had some practical applications, too. Local businesses emerged around it.
That changed in 1851 when Western Union strung up transcontinental lines and built relay stations between them.
If small telegraph companies wanted to be able to compete, they needed access to Western Union’s network. Soon, they were squeezed out entirely.
At one point Western Union was so powerful that it was able to single-handedly install a US President. If you grew up in America, you may have memorized this president’s name as a child: Rutherford B. Hayes.
Not only did Western Union back Hayes’ campaign financially, it also used its unique position as the information backbone for espionage purposes. It was able to read telegrams from Hayes’ political opponents and make sure Hayes was always one step ahead.
Western Union’s dominance — and monopoly pricing — would last for decades until Alexander Graham Bell disrupted its business with his newly-invented telephone.
How the telephone fell victim to The Cycle
After a period of party lines and local telephone companies, AT&T — backed by JP Morgan — built a network of long-distance lines throughout America.
In order for the customers of local phone companies to be able to call people in other cities, those companies had to pay AT&T for the privilege of using its long-distance network.
Theodore Vail — a benevolent monopolist if there ever was one — thought that full control of America’s phone systems was the best way to avoid messy, wasteful capitalistic competition. He argued that his way was better for consumers. And to be fair, it was. At least in the short run.
Vail was able to use AT&T’s monopoly profits to subsidize the development of rural phone lines. This helped him rapidly connect all of America and unify it under a single standardized system.
But the problem with benevolent monopolists is they don’t live forever. Sooner or later, they are replaced by second-generation CEOs, who often lack any of their predecessors’ idealism. They are only after one thing — the capitalist’s prerogative — maximizing shareholder value. That means making a profit, dispersing dividends, and beating quarterly earnings projections. Which means extracting as much money from customers as possible.
AT&T eventually squeezed out their competitors completely. And once AT&T’s monopoly became apparent, the US Government took action to regulate it. But AT&T was much smarter than its regulators, and jumped on an opportunity to become a state-sponsored “natural monopoly.”
AT&T would enjoy monopoly profits for decades before being broken up by the FCC in 1982.
But the “baby bells” wouldn’t stay divided for long. In 1997, they were able to start merging back together into a corporation even bigger than before the break-up.
The end result is one of the most powerful corporations on the planet — strong enough to expand its monopoly from the land-line telephone industry to the emerging wireless telecom industry.
AT&T functioned like a branch of government and had extensive research labs, but with one major exception — it could keep secret any inventions that it perceived as a threat to its core business.
Voicemail — and digital tape, which was later used as a critical data storage medium for computers — was actually invented within one of AT&T’s labs in 1934. But they buried it. It was only re-invented decades later.
Imagine how much progress the field of information technology could have made during that length of time with such a reliable and high-volume data storage medium at its disposal.
To give you some idea of how much just this one AT&T decision may have cost humanity, imagine that a corporation purposefully delayed the introduction of email by a decade. What would be the total impact on the productivity of society? How many trillions of dollars in lost economic activity would such an action cost us? This is the cautionary tale of what happens you leave scientific research and development to private industry instead of public labs and universities.
You can still feel the legacy of AT&T’s monopoly when you call an older person from out of state. They will instinctively try to keep the call as short as possible, because they want to avoid the massive long distance fees historically associated with such calls, even though these no longer apply.
I thought this was just my grandmother, but it’s everyone’s grandmother. Entire generations have been traumatized by AT&T’s monopolistic pricing.
How cinema fell victim of The Cycle
Shortly after the invention of cinema, we had thousands of movie theaters around the US showing a wide variety of independently-produced films on all manner of topics. Anyone could produce a film, then screen it at their local theater.
That changed when Adolf Zukor founded Paramount Pictures. He pioneered the practice of “block booking.” If small independent theaters wanted to screen, say, the newest Mae West film, they would also need to purchase and screen a bunch of other lessor films.
This took away theater owners’ status as local tastemakers, and removed their ability to cater to their own local demographics. The result was the commoditization of movie theaters, and ultimately the rise of blockbuster cinema.
How radio fell victim to The Cycle
Shortly after Marconi — or Tesla — invented the radio, a massive hobbyist movement sprung up around it. There were thousands of local radio stations playing amateur programs.
In stepped David Sarnoff as the head of the Radio Corporation of America (RCA). He was perhaps the most Machiavellian CEO of the 20th century.
At the time, RCA was making parts for radio. Conventional thinking at the time was that RCA should focus on hardware, and getting as many radio stations running and as many radios into homes as possible. But Sarnoff realized that the real money was in content. He helped popularize the National Broadcast Corporation (NBC) and focused instead on making money through advertisements.
Then Sarnoff approached the Federal Radio Commission — now the Federal Communications Commission (FCC) — and convinced them that since the radio spectrum was a scarce commodity, they should carve it up and issue licenses.
Soon, NBC was available in every home, and the local hobbyist radio stations were squeezed off the air. RCA was now vertically integrated — from the parts in the radio stations, to the parts in consumer radios, to the content being broadcast itself.
Sarnoff had talked with the inventors of TV, and knew that it would eventually disrupt radio. But he had a plan. To claim the invention of television for himself.
How TV fell victim to The Cycle
TV is different from other forms of technology here, in that it didn’t enjoy a hobbyist stage. With the help of the FCC, Sarnoff and RCA immediately locked TV down. The result was several decades where Americans had just three channels to choose from — NBC, CBS, and ABC.
This was the height of mass culture — half of all Americans watching the same episode of I Love Lucy at the same time. The popularity of television — combined with the lack of diversity in programming caused by this monopoly — had social and political consequences that haunt us to this day.
Will the open internet fall victim to The Cycle?
We’ve gone through the invention step. The infrastructure came out of DARPA and the World Wide Web itself came out of CERN.
We’ve gone through the hobbyist step. Everyone now knows what the internet is, and some of the amazing things it’s capable of.
We’ve gone through the commercialization step. Monopolies have emerged, refined, and scaled the internet.
But the question remains: can we break with the tragic history that has befallen all prior information empires? Can this time be different?
Part 2: The War for Atoms
“IBM Cable Ball” by David Lan. 2007. Cables.
“Any sufficiently advanced technology is indistinguishable from magic.” — Arthur C. Clarke’s Third Law
As much as we may think of the internet as a placeless realm of pure abstractions, it has a physical structure. It’s not magic. And more people are waking up to this reality each day.
The internet is a series of copper and fiber optic cables that burrow through the ground and tunnel under oceans. We call this the Internet Backbone. Here’s what it looks like:
The internet is then further distributed through regional backbones. Here’s all the fiber that carries internet data around the United States. Red squares represent the junctions between “long haul” fibers.
Image credit: InterTubes: A Study of the US Long-haul Fiber-optic
Infrastructure
The invisible workhorses of the internet: backbone providers
Six major companies control the backbone, and they “hand off” traffic from one another without any money exchanging hands:
- Level 3 Communications
- Telia Carrier
- NTT
- Cogent
- GTT
- Tata Communications.
Within the US, the backbone is mostly controlled by old long distance carriers, including Verizon and AT&T — who also control a two thirds of America’s $200 billion wireless industry.
These companies “peer” traffic through backbone connections controlled by other companies, or pay each other through “transit agreements.”
Despite the involvement of these huge telecoms, the internet backbone represents a fairly healthy market. About 40% of the internet’s backbone is controlled by smaller networks you’ve never heard of.
The mafia of the internet: the ISPs
The broadband internet market, on the other hand, isn’t healthy at all. This is the “last mile” of cables that plug into the internet backbone. And it’s full of ugly tollbooths, guarded by thick benches of lawyers and lobbyists.
This broadband internet market is controlled by just three extremely powerful — and widely hated — internet service providers (ISPs):
- Cox
- Charter (which recently acquired another ISP, Time Warner)
- and the most hated corporation in America, Comcast, which controls 56% of America’s broadband
Another form of ISPs are the wireless providers:
- AT&T
- Verizon (formerly part of AT&T)
These two providers control 2/3rd of the wireless market. If you have a mobile phone, there’s a good chance you pay one of these companies every month for your data plan.
These ISPs control millions of miles of copper cables that they buried in the ground back in the 1970s, and satellites they shot up into orbit in the 1990s. They constantly break the law, tie up regulators in lengthy court battles, and make it practically impossible for anyone — even Google — to enter their markets.
The ISPs do all this for one reason and one reason alone: so they can avoid free market competition — and the expensive technology upgrades it would require — while they continue raking in their monopoly rents from the 2/3 of Americans who only have one choice in their neighborhood for broadband internet.
For the past two years, the public had a weapon against these ISPs. It’s not one that can mortally wound them , but it has helped beat back their monopolistic tendencies. It’s called Net Neutrality.
How Net Neutrality works
The story of ISPs basically comes down to this: They used to make a ton of money off of cable packages. But people discovered that once they had the internet, they didn’t care about cable TV any more — they just wanted data plans and so they could watch YouTube, Netflix, or whatever shows they wanted — and they could also consume a lot of non-video content, too.
The ISPs don’t make nearly as much selling you a data plan as they used to make selling you a cable plan, though. So their goal is to return to the “good old days” by locking down the internet into “channels” and “bundles” then forcing you to buy those.
How do we prevent this? The good news is that we already have. In 2015, the FCC passed a law that regulated ISPs as utilities. This is based on the principle of “Net Neutrality” which basically states that all information passing through a network should be treated equally.
As part of its 2015 decision on Net Neutrality, the FCC asked for public comment on this topic. 3 million Americans wrote to the FCC. Less than 1% of those people were opposed to Net Neutrality.
After a hard fought battle against telecoms, we convinced the FCC to enshrine Net Neutrality into law.
The FCC’s Title II regulation created three “bright lines” that prevent ISPs from doing the following:
- Blocking content from websites
- Slowing down content from websites
- Accepting money from websites to speed up their content
These rules made it so that no matter how rich and powerful a corporation is — and Apple and Google are the biggest corporations on Earth, and Microsoft and Facebook aren’t far behind — they can’t buy priority access to the internet.
Everyone has to compete on a level playing field. These tech conglomerates have to compete with the scrappy startups, the mom-and-pop businesses, and even independent bloggers who are running WordPress on their own domain.
Nobody is above Net Neutrality. It’s as simple a tool as possible for protecting the capitalist free market internet from monopolies who would otherwise abuse their power.
Now ISPs are treated like a utility. How are the packets being routed through a network different from the water being piped through the ground, or the electricity flowing through a power grid?
The water company shouldn’t care whether you’re turning on a tap to wash dishes or to take a shower.
The power company shouldn’t care whether you’re plugging in a TV or a toaster.
The ISPs shouldn’t care what data you want or what you use it for.
The reason ISPs want to get rid of Net Neutrality is simple: if we stop treating them like the utility that they are, they can find ways to charge a lot more money.
Here’s the former CEO of AT&T laying out his evil plan:
“Now what they would like to do is use my pipes free, but I ain’t going to let them do that because we have spent this capital and we have to have a return on it. So there’s going to have to be some mechanism for these people who use these pipes to pay for the portion they’re using. Why should they be allowed to use my pipes? The Internet can’t be free in that sense, because we and the cable companies have made an investment and for a Google or Yahoo! or Vonage or anybody to expect to use these pipes [for] free is nuts!” — Edward Whitacre, AT&T CEO
What he should certainly realize is that everyone is already paying for internet access. You’re paying to be able to access this article. I’m paying to push this article up onto the internet. This website is paying to send the traffic from its servers over to your computer.
We have all already paid to use these ISP’s last mile of cables. No one is using these pipes for free.
But the ISPs see an opportunity to double dip. They want to charge for bandwidth, and also charge websites what the Mafia calls “protection money.” They essentially want to be able to say to website owners: “Those are some lovely data packets you’ve got there. It sure would be a shame if they got lost on their way to your users.”
Of course, most of the open internet couldn’t afford to pay this “protection money” to ISPs, so the ISPs would block traffic to their websites, cutting consumers off from most of the open internet. But the ISPs wouldn’t need to block these websites. All the ISPs would need to do is introduce a slight latency.
Both Google and Microsoft have done research that shows that if you slow down a website by even 250 milliseconds — about how long it takes to blink your eyes — most people will abandon that website.
That’s right — speed isn’t a feature, it’s a basic prerequisite for attracting an audience. We humans are extremely impatient and becoming more so with each passing year.
This means that in practice, if an ISP artificially slows down a website, it’s practically as damaging as blocking the site entirely. Both of these acts result in the same outcome — a severe loss of traffic.
Traffic is the lifeblood of websites. Without traffic, merchandise doesn’t get sold. Services don’t get subscribed to. Ads don’t get seen.
Without traffic, the open web dies — whether ISPs block it or not.
The ISPs have launched an all-out assault on Net Neutrality
With January’s change in US administration and the election of our 45th president, the FCC has changed as well.
The FCC Chairman Ajit Pai — a former Verizon lawyer — is now in control of the only regulator that the ISPs answer to. And here’s a direct quote from him:
“We need to fire up the weed whacker and remove those rules that are holding back investment, innovation and job creation.” — FCC Chairman Ajit Pai
The ISPs won’t reinvest their “protection money” in infrastructure. They already have incredible monopoly profits. Here’s their net income (after-tax profits) from 2016:
- AT&T: $16 billion
- Verizon: $13 billion
- Comcast $8 billion
- Charter $8 billion
They have plenty of profit they could claw back into improving infrastructure. They’re choosing instead to disperse this money to shareholders.
In just two months, Chairman Pai has already done incredible damage to Net Neutrality. He dropped “Zero Rating” lawsuits against 4 monopolies who were in clear violation of Net Neutrality law. Now Comcast and AT&T can continue to stream their own video services without them counting toward customers’ data caps, and there’s nothing the FCC will do about it.
Former FCC Chairman Tom Wheeler did his best to reach out to Chairman Pai and convince him of the virtues of Net Neutrality. The two were scheduled to meet once every two weeks during Wheeler’s last 18 months in office. But Pai cancelled every single one of these meetings.
“You have to have open networks — permissionless innovation. Period. End of discussion. They’re crucial to the future.” — Former FCC Chairman Tom Wheeler